Our Group. Our Values.   Products search     IT  EN  FR  ES  Payphones Self-Service Multimedia Kiosks Multimedia Players & IP Telephony Residential Telephones and Cordless (CPEs) Wireless & Broadband Access Gateways Enterprise Gateway and IP-PBX Call Centre, IVR & Digital Recorders M2M & Telemetry Solutions Network Equipments (TDM-NGN) Application Servers & Service Nodes (TDM-NGN) Media & Access Gateways Network Monitoring Systems Networked Lawful Interception    BUSINESS AREAS >> TELECOMUNICATIONS >> URMET TLC >> User & Enterprise Equipments (CPEs) >> Telephony Servers    Telephony Servers URMET Hydra : Voice & Video Call & Contact Center Innovative communication / ICT platform suitable to handle various informative flows (circuit switched calls, VoIP calls, video calls). The URMET Hydra platform is a competitive solution for traditional ISDN (BRI / PRI) or analogue (PSTN) Call & Contact Centres also. It provides sophisticated ACD algorithms. Being an all-in-one solution it includes PABX and IVR features. The MM2000V provides the interoperability with the Telecom Italia RTG2 / Urmet V200 Video Phones and their evolutions. The (video) communication towards 3GSM / UMTS video telephones should be implemented ether through (integrated) H324M Gateway over PLMN ether through a 3GSM / UMTS aerial unit. The extensions / operators communicate in VoIP (SIP) mode, this reduces the overall cost of the infrastructure and facilitates the implementation of remote operators' seats.   More Info URMET ET REcording : Digital Recording Needed any case being required to prove authorizations to proceed or not expressed in verbal form. Modular and flexible HW/SW platform suitable to record up to 240 simultaneous channels per ET REcording unit. Basic features: - archiving on DAT, DVD-RAM, storage array (NAS & CAS) - search & listen of multiple records   More Info Photo   Term of use Credits